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General Terms and Conditions
 
The holidays featured on this website are operated by Ecoilyn Travels Limited 'the Company' of Norvic, Oxford Road, Gerrards Cross, Buckinghamshire SL9 7AT, which is registered in England under company number 7645976. 
 
The following conditions, together with the relevant information set out on this website, will form part of your contract with the Company. Please read them carefully before you book.
 
The terms and conditions contained in this Tour Participation Agreement govern the relationship between you, the passenger, and us, Ecoilyn Travels Ltd. By booking a trip, you agree to be bound by the terms of this Tour Participation Agreement. They outline, among other things, our cancellation policy and certain limitations of liability.
 
Reservations & Payments
Reservation: An initial deposit of 30% of the total cost of the tour is required to secure your reservation.
Final Payment: A deposit of the outstanding payment of your selected tour is required 21 days prior to commencement of tour or as per agreed at the time of confirmation of the tour.
 
Making Final Payments
Final payments are due 21 days prior to trip, depending upon the programme. See the Deposit, Final Payment, and Cancellation Fees schedule included in this Tour Participation Agreement for payment due dates for specific programmes. Reservations may be put on a waiting list or cancelled by Ecoilyn Travels Ltd if payment is not received by the final payment due date. Should this occur, cancellation charges will apply. All prices are based on double occupancy (twin sharing), unless otherwise noted.
 
Prices do not include charges for laundry service, telephone and Internet usage, alcoholic beverages, mineral waters, travel insurance, international flight tickets, India visa fees, tips, monument tickets, movie/video camera fee at monuments, miscellaneous expenses, souvenirs or any other expenses which are not specified.
 
Other fees may be imposed by airlines which are the passenger’s responsibility.
 
Making Changes
Ecoilyn Travels Ltd understands if you need to make changes to your travel plans. Most programmes allow travel deviations that affect destination, departure date, programme extensions, and the like. Note that tour-plans can be changed, provided that requests are made in writing 21 days prior to the commencement of tour. Deviations are subject to a GBP 50.00 per-person non-refundable processing fee and all cancellation charges of train tickets, flight tickets and hotels shall also be included in Deviation Charges. No deviations can be made or processed within 21 days of commencement of tour.
 
Protect Your Investment
You can feel confident that with Ecoilyn Travels Ltd programmes, the full value of your investment is protected. Now that’s peace of mind!
 
Responsibilities & Liability
The responsibility of Ecoilyn Travels Ltd, its affiliated companies, officers/directors, employees, sponsoring organizations, and agents is strictly limited. As a tour operator, Ecoilyn Travels Ltd organizes, promotes and sells tour programmes consisting of certain travel services, including sightseeing excursions, and hotel accommodations, that Ecoilyn Travels Ltd purchases or reserves from various suppliers (collectively, "suppliers"). Ecoilyn Travels Ltd does not own or operate any of these suppliers. The suppliers providing travel services for Ecoilyn Travels Ltd tour programs are independent contractors, and are not agents or employees of Ecoilyn travels Ltd. As such, Ecoilyn Travels Ltd is not responsible for direct, indirect, consequential, or incidental damage, injury, loss, accident, delay, or irregularity of any kind occasioned by reason of any act or omission beyond its control, including, without limitation, any negligent or wilful act or failure to act of, or breach of contract by, any supplier or any other third party. Some tours include visits to shops and merchants. Ecoilyn Travels Ltd is not responsible for any purchases you make during your trip, whether or not that merchant is part of the scheduled itinerary. By utilizing the travel services of the suppliers, you agree that you will look only to such suppliers in respect of any accident, injury, property damage, or personal loss to you or to those travelling with you, and that neither Ecoilyn Travels Ltd nor any representative of Ecoilyn Travels Ltd shall be liable.
 
Without limiting the foregoing, Ecoilyn Travels Ltd is not responsible for any losses or expenses due to delays or changes in schedules, overbooking or downgrading of accommodations, defaults by any third parties, including suppliers, mechanical or other failure of trains or other means of transportation, or the failure of any transportation mechanism to arrive or depart on time. Ecoilyn Travels Ltd is not responsible for acts of God or force major events, sanitation problems, lack of medical care, sickness, weather conditions, strikes and other labour activities, acts of terrorism, acts of war (declared or undeclared), quarantines, embargoes, blockades, criminal activities or any other act or event beyond the direct control of Ecoilyn travels Ltd.
 
Ecoilyn Travels Ltd assumes no financial responsibility for any cancellations or delays resulting from invalid passports, visas, or other travel document requirements, or for ticket or other travel documents that do not reflect your name exactly as it appears on your passport. Ecoilyn Travels Ltd reserves the right to change the itinerary of the tour without prior notice. If the tour is cancelled by Ecoilyn Travels Ltd for any reason, Ecoilyn Travels Ltd shall have no liability beyond the prompt refund of all tour participants’ payments received by it.